Office managers are like captains who keep the ship upright and sailing smoothly. But how to convince recruiters you’ve got the skills to navigate their office through thunderstorms?
Simple. Turn your experience into an office manager job description for a resume that stands out from the crowd.
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Okay, let’s cut the office chit-chat and get down to business.
10+ Office Manager Job Description Examples for a Resume
Office Manager Job Description for a Resume
Office Manager
Bumblebee Lighting, Dallas, TX
May 2016–April 2020
Key Qualifications & Responsibilities
- Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services.
- Supervised team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly.
- Managed invoices from vendors to assist the accounting department. Reduced annual expenses by 7%.
- Revised the onboarding manual strategy. Increased employee onboarding experience by 29% based on surveys.
Key Achievements
- Researched and introduced new clerical software that saved 20+ man-hours monthly.
Medical Office Manager Job Description for a Resume
Medical Office Manager
Diamond Medicare, Aurora, CO
January 2019–March 2020
Key Qualifications & Responsibilities
- Managed aspects of the medical office from patient intake procedures to insurance bookkeeping.
- Handled large volumes (100+ weekly) of administrative requests, from everyday needs to those requiring executive input.
- Ordered office equipment and medical supplies through medical supply portals.
- Used HRIS and ATS to expand office employee size by 75% in two years.
Key Achievements
- Maintained high quality standards, with patient satisfaction never dropping below 91%.
Construction Office Manager Job Description for a Resume
Construction Office Manager
EcoDynamics Construction, Jacksonville, FL
June 2016–December 2019
Key Qualifications & Responsibilities
- Coordinated schedules and reports of construction projects worth $20+ million dollars.
- Managed accounts of 5+ projects simultaneously by organizing, sorting, and authenticating documents in a timely fashion.
- Assisted in the procurement process for subcontractors using extensive background in construction industry rules and regulations.
- Prepared and delivered reports to local- and state-level housing authorities.
Key Achievements
- Negotiated a maintenance contract that resulted in a 16% reduction in overhead costs.
This guide will make writing an office manager job description as easy as plain sailing, with multiple office manager job description examples serving as inspiration. Or… Save time! Use Zety’s resume builder. Generate office manager job descriptions and other resume sections in no time.
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Dental Office Manager Job Description for a Resume
Dental Office Manager
Best Smile Dental Clinic, Henderson, NV
December 2017–May 2020
Key Qualifications & Responsibilities
- Ran office of 20+ front and back office staff smoothly and efficiently.
- Monitored office billing accounts and supply inventory. Switched supply vendors, saving the clinic $3,100 annually.
- Worked with insurance providers to make financial arrangements for financially insecure patients.
- Ensured office compliance to OSHA, HIPAA, and internal HR policies.
Key Achievements
- Increased yearly revenue by 14% via new patient acquisition with the help of an external marketing firm.
Office Manager Job Duties for a Resume
Assistant Office Manager
Radiant Energy Co., Tulsa, OK
January 2018–November 2019
Key Qualifications & Responsibilities
- Answered up to 30+ calls daily to schedule appointments, make travel arrangements, and send needed documents.
- Created office guidelines and policies relating to per diem expenses, paid/sick leave, and training courses.
- Reviewed employee expense reports with department heads, consistently meeting the monthly deadline.
- Provided secretarial support to the VP of Sales.
Key Achievements
- Managed office inventory to achieve a 15% annual savings. Used these savings to purchase new equipment and increase office efficiency by 25%.
Chiropractic Office Manager Description for a Resume
Office Manager
Alternative Health Chiropractic, Cleveland, OH
July 2016–Present
Key Qualifications & Responsibilities
- Oversee and manage a 5+ member team of front office and hospitality staff.
- Manage insurance-related billing with a high attention to detail. Zero billing errors since 2017.
- Answer phones to schedule patients and input them into electronic medical records systems.
- Implemented new patient flow to increase collection of accounts receivable by 13%.
Key Achievements
- Found and applied administrative tools to increase office efficiency, reducing staffing requirements by 16%.
Business Office Manager Job Description for a Resume
Office Manager II
Sunlight Software, Phoenix, AZ
August 2015–January 2020
Key Qualifications & Responsibilities
- Compiled, tracked and analyzed KPIs to surpass business goals year after year.
- Guaranteed 50+ projects were in compliance with industry guidelines to ensure their success.
- Coached and mentored 20+ office staff to help them reach their highest potential.
- Handled office supply inventory management. Saved the company over $5,500 annually.
Key Achievements
- Organized company-sponsored social events, perk programs, and flexible employee work schedules that reduced turnover by 30% after two years.
Front Office Manager Job Description for a Resume
Office Manager
The Timber Corp., San Diego, CA
April 2019–Present
Key Qualifications & Responsibilities
- Oversee a team of 4 office staff and assistants to keep the office running efficiently.
- Perform HR duties revolving around payroll, insurance and employee benefits.
- Provide administrative support to office staff, ensuring the team has the tools they need to excel.
- Manage office operations efficiently, hitting quarterly business goals 4 quarters in a row.
Key Achievements
- Built strong relationships with third party vendors to reduce office supply contract costs by 19%.
Real Estate Office Manager Job Description for a Resume
Office Manager
Magnolia Real Estate, Philadelphia, PA
September 2014–May 2020
Key Qualifications & Responsibilities
- Oversaw all office activities, including office supplies, mail and facility maintenance.
- Provided direction on HR management, such as recruitment and performance management.
- Received and met with potential real estate clients to develop a point of contact.
- Coordinated the scheduling of meetings and conference calls for 50+ employees.
Key Achievements
- Created automated accounting reports using my advanced Excel skills to save employees 5+ hours a month each.
Office Management Job Description for a Resume
Office Manager
Dream Media, Milwaukee, WI
March 2019–February 2020
Key Qualifications & Responsibilities
- Increased company cash flow by 18% by finding efficiencies in billing and collection processes.
- Managed office operations by implementing and overseeing adherence to office policies.
- Monitored and maintained office supply inventory through working with external vendors and office staff.
- Received and issued invoices for administrative related costs using accounting software.
Key Achievements
- Found and fixed errors in bookkeeping spreadsheets that saved the company over $4,000 in penalties and fees.
How to Write an Office Manager Job Description For a Resume
One side of the coin is that job growth for office and administrative managers is expected to grow fast. The other side is that office managers play such an important role in the performance of an office and in employee job satisfaction, that hiring managers are going to be picky. These tips will help you land whichever office management job you want:
1. Make the section heading loud and clear.
Use one of the following to label your office manager job description section: Work Experience, Experience, Employment History, Work History. Make it pop out with bold or ALL CAPS lettering.
2. Place your job description section carefully.
Put it below your resume summary if you have years of office experience or after your education section if you’re writing a resume with no experience.
3. List previous office manager job descriptions on your resume in reverse-chronological order.
List your current or most recent job first and then work backwards from there.
4. Make each entry easy to follow.
Put your job title, company name and location, and dates worked at the top of each job you’ve held.
5. List up to 5 bullet points for each position.
Use the bullet points to focus on quantifiable achievements and accomplishments. Listing duties like the ones on your employment contract is a sure-fire way to make the HR manager’s eyes glaze over. Note: Your most recent job should have the most extensive description. While older positions should be more condensed, with only your biggest wins mentioned.
Read more: How Far Back Should a Resume Go
6. Target your office manager job description to the specific job posting.
Just like how every office is different, every office manager has different duties and responsibilities. A medical office manager requires different skills than a construction office manager. Customize your job descriptions to the office manager duties and skills listed in the job ad.
7. Make use of action verbs to show your leadership qualities.
Office managers need to be self-starters, so use resume action verbs like managed, oversaw, created, etc.
8. Add a “Key Achievement” subsection to go above and beyond.
Use key achievements to convince the HR manager that hiring you will be the best decision they’ve ever made. If you’re not sure how to describe your past victories, the Problem-Action-Result (PAR) method will help.
Read more: Work Experience on a Resume
Here’s what else you need to put in a resume:
- Choose the ideal format for your resume. The chronological resume layout will help you show off your office management skills and accomplishments.
- Start your resume off on the right foot with a professional profile. Go with a resume summary if you have clerical experience already or a resume objective if you are a recent business administration graduate.
- Office managers need to be doers, not talkers. Use resume action verbs like managed, coordinated and performed to show off your capabilities and achievements.
- Provide your professional certifications and licenses to get an edge over other candidates.
- Find places to incorporate all the necessary office management job skills (soft skills, hard skills, and technical skills) mentioned in the office manager job ad.
- Think about adding additional sections to your resume: language skills, achievements and awards, volunteer experience, and hobbies and interests.
Read more:How to Build a Resume
Don’t forget to attach an office manager cover letter to your resume. For a more comprehensive guide, check out how to write a cover letter.
Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.Here's what it may look like:
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See more cover letter templates and start writing.
We hope that answered all your questions! Is there anything else you’d like to learn about writing an office manager job description for a resume? Leave your questions or comments below and we’ll be sure to get back to you!
FAQs
How do you write a job description for an office manager? ›
Office manager duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as a Front Office Manager or Office Administrator would be an advantage.
How do you describe an office job on a resume? ›- Performing research.
- Managing records.
- Answering calls and taking messages.
- Administering payroll.
- Entering information into databases.
- Ordering and tracking office inventory.
- Welcoming visitors.
- Sending and receiving mail.
Sample office manager resume objective
Seeking an office manager position with ABC company in order to maximize efficiency of employees and stimulate growth of the company through proactive effort, excellent time management, and coordination skills.
- Maintain office functions by organizing and monitoring staff.
- Keep the office organized to increase office efficiency.
- Maintain critical records for the company and maintain a procedure for the handling of sensitive data including storage and disposal.
- Keep front desk clean, tidy and supplied with all the necessary supplies.
- Greet, communicate with and welcome guests.
- Keep the office in order.
- Answer all the customers' questions and address their complaints.
- Answer all incoming calls and redirect them or keep messages.
You can make an office assistant sound better on your resume by highlighting your accomplishments within your role. Highlighting accomplishments within your office assistant position, rather than tasks and duties, will show employers the benefit that you bring to the position, rather than simply performing the role.
What is a good description for a resume? ›Here's how to write a resume summary:
Describe your strong character traits in just a couple of words. Mention your current job title and professional experience. Say how you want to help the employer achieve their goals. Add info on your key achievements to prove you can deliver results when hired.
One of the most important positions in a company, an office manager performs general administrative tasks, creates processes that drive effectiveness, guides and motivates personnel, and coordinates communication between departments.
What are the best skills for an office manager? ›- Communication.
- Analysis and assessment.
- Judgment.
- Problem solving.
- Decision making.
- Planning and organization.
- Time management.
- Attention to detail.
- Leadership.
- Team building.
- Planning.
- Problem-solving.
- Goal-oriented.
- Motivating.
- Communication.
- Time management.
What are the 5 basic activities of office management? ›
At the most fundamental level, management is a discipline that consists of a set of five general functions: planning, organizing, staffing, leading and controlling.
What are the role and responsibilities of office manager? ›- organising meetings and managing databases.
- booking transport and accommodation.
- organising company events and conferences.
- ordering stationery and IT equipment.
- dealing with correspondence, complaints and queries.
- preparing letters, presentations and reports.
Importance of Front Office Department: Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records.
How do I write my own job description? ›- 1) Think About What You Want To Do. ...
- 2) Decide the Value of the New Role. ...
- 3) Give Your New Role a Name. ...
- 4) Map Out Your Credentials and Attributes. ...
- 5) Write a Concise Job Description. ...
- 6) Submit the Job to Your Manager. ...
- 7) Think About Who Will Take Over Your Current Duties.
- Personal Information. Name Current and Permanent address (may be omitted from a resume posted on the web) ...
- Objective. In one short sentence summarize your goal for your job search. ...
- Education. ...
- Work and Related Experience. ...
- Awards and Honors. ...
- Activities/Hobbies. ...
- Skills. ...
- References (3-5 people)
- Basic computer literacy skills.
- Organizational skills.
- Strategic planning and scheduling skills.
- Time-management skills.
- Verbal and written communication skills.
- Critical thinking skills.
- Quick-learning skills.
- Detail-oriented.
Describe the cleaning duties you had to perform to maintain the interior and exterior appearance of the building at your previous position. You could make a statement such as, “Swept and mopped floors, washed walls and windows and emptied trash cans.” Also describe additional duties specific to your work environment.
How do you say you're creative on a resume? ›- Think of times when you were faced with what looked like an unsolvable problem and the path you took that led to its resolution.
- Share examples of original or unexpected ideas you've had that got you out of nail biter situations at work.
- Use professional contact information. The first step toward standing out when submitting a resume for a job application is to ensure you're providing employers with accurate and professional contact information. ...
- Narrow down your credentials. ...
- Keep it brief. ...
- Emphasize your strengths. ...
- Be honest.
Letting employees go
This will probably always be the hardest part of any manager's job – and it's something you never want to get too comfortable doing. Unfortunately, there's no easy way around this one and it doesn't become any easier, no matter how much experience you have.
What are the 7 importance of office management? ›
It performs various functions like planning, organising, controlling, staffing, supervising, motivating and effective leadership. Therefore, office management brings smoothness in work.
What is the biggest strength of an office manager? ›2. Unparalleled Flexibility. We heard it again and again – flexibility was the single most important trait according to the people we surveyed. In order to be a good office manager, you have to roll with the punches and be able to handle anything that comes your way.
What are office management skills? ›They are responsible for processes, procedures, documentation, communication, supervising, training, administration and making sure that the whole office is running smoothly.
What are the 7 elements of skills resume? ›...
The 7 Ingredients of a Well-Written Entry-Level Résumé
- Font and point size. ...
- Contact information. ...
- Objective. ...
- Summary. ...
- Education. ...
- Experience. ...
- Skills.
Important Skills For An Office Manager Resume
Office Manager Top Needed Skills
Office Manager Job Description Sample | Monster.com
- Use Action Words. ...
- Provide Detail. ...
- Communicate Expectations. ...
- Include Competencies and Skills. ...
- Establish Company Standards.
One of the most important positions in a company, an office manager performs general administrative tasks, creates processes that drive effectiveness, guides and motivates personnel, and coordinates communication between departments.
What are the 4 key elements of office Management? ›Originally identified by Henri Fayol as five elements, there are now four commonly accepted functions of management that encompass these necessary skills: planning, organizing, leading, and controlling.
What is the 6 duties and responsibilities of office professionals? ›The office professional applies his or her skills to arrange meetings and conferences, prepare business itineraries, coordinate travel arrangements, attend to visitors, make and keep appointments, order supplies, and supervise staff.
What should be written in resume description? ›- Job title.
- Company name.
- City and state—or country, if international.
- The employment time interval.
- Description of the company and your role.
- Your main achievements and accomplishments.
How do I write my own job description? ›
- 1) Think About What You Want To Do. ...
- 2) Decide the Value of the New Role. ...
- 3) Give Your New Role a Name. ...
- 4) Map Out Your Credentials and Attributes. ...
- 5) Write a Concise Job Description. ...
- 6) Submit the Job to Your Manager. ...
- 7) Think About Who Will Take Over Your Current Duties.
A job description contains the following components: job title, job purpose, job duties and responsibilities, required qualifications, preferred qualifications, and working conditions.
What are the 5 basic activities of office management? ›At the most fundamental level, management is a discipline that consists of a set of five general functions: planning, organizing, staffing, leading and controlling.
What is the hardest role of office manager? ›Letting employees go
This will probably always be the hardest part of any manager's job – and it's something you never want to get too comfortable doing. Unfortunately, there's no easy way around this one and it doesn't become any easier, no matter how much experience you have.
It performs various functions like planning, organising, controlling, staffing, supervising, motivating and effective leadership. Therefore, office management brings smoothness in work.
What are office management skills? ›They are responsible for processes, procedures, documentation, communication, supervising, training, administration and making sure that the whole office is running smoothly.
What is the most important priority for an office manager? ›The five most important assets of an office manager include education and experience, decision-making skills, organizational and time management skills, multi-tasking and leadership skills, and communication skills. Let's take a moment to break each of these down.
Which of the following are qualities of office manager? ›- Optimism. ...
- Communication. ...
- Flexibility. ...
- Organization and project management. ...
- Creativity. ...
- Emotional intelligence. ...
- Administrative. ...
- Leadership.
- Greet Visitors and Answer Calls. ...
- Manage Office Paperwork. ...
- Arrange and Organize Meetings. ...
- Perform Data Entry. ...
- Oversee the Books. ...
- Manage the Mail. ...
- Customer Service is Paramount. ...
- Be a Firefighter in the Office.
An Office Administrator, or Office Manager, completes clerical and administrative tasks for an office. Their main duties include welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails.
